FAQs

Search below for answers to the most frequently asked questions. If you don't see what you're looking for, contact us so we can help!

Product

Is Noomi peanut butter shelf-stable?


Noomi peanut butter has been formally tested and is 15 months shelf-stable after opening.




Should I refrigerate my peanut butter after opening it?


Noomi peanut butter should be stored in a cool, dark place. While it can be left out if properly stored, we recommend refrigerating your jar after opening it for optimal freshness and quality. Just give it a good stir before you put it in the fridge, and it will be perfect when you’re ready to consume it next. Pro-tip: Take your jar out of the fridge a few minutes before serving. Enjoy Noomi at room temperature to maximize spreadability and taste.




Do you sell almond or cashew butter?


Nut yet! But not to worry—a peanut-free nut butter is definitely on our radar.




What size jars do you sell?


We currently sell 8oz and 16oz size jars. Our 4oz size jars have been discontinued.




Does the oil in Noomi peanut butter separate?


Oil separation is completely natural. But unlike most other organic/all natural nut butters, Noomi peanut butter is a minimal separation product that’s easy to stir. When you open your jar for the first time, just get that spoon to the very bottom and fully mix the contents. From then on, little stirring will be required—so don’t go nuts!




Where can I buy Noomi peanut butter?


In addition to our online store, we retail Noomi in various cities, primarily throughout New York state. For a complete list of our retail partners, check out the "Where to buy" page of our website. We are also active in local farmers markets and events; check our Events page on Facebook to see where we'll be next!




Is Noomi peanut butter gluten-free?


Generally speaking, peanut butter (PB) is a gluten-free food. Noomi PB is no different. We use our own machinery to produce Noomi peanut butter, and do not put any gluten in our machines. Therefore, Noomi PB should not contain gluten. However, we do make Noomi PB in a shared commercial kitchen space. This means that we regularly use some shared equipment (e.g., mixing bowls) in our production facility. At this time, we have not yet gone through the formal process to obtain a gluten-free certification for Noomi peanut butter, so we cannot make any gluten-free claims on our label. As our company grows, we will explore pursuing the "Certified Gluten-Free" mark for our product, among other third-party certifications, to maintain the utmost transparency for our customers.




Is Noomi peanut butter kosher?


No. As our company grows, we will explore pursuing the "Certified Kosher" mark for our product, among other third-party certifications, to maintain the utmost transparency for our customers.




Is Noomi peanut butter vegan?


Generally speaking, peanut butter (PB) is vegan. Noomi PB is no different. As our company grows, we will explore pursuing the "Certified Vegan" mark for our product, among other third-party certifications, to maintain the utmost transparency for our customers.





Shipping & Returns

I live close to the Noomi HQ. Can I pick up my order in person?


Getting you more Noomi is our top priority! Please contact us to see what may be possible.




Do you ship internationally, outside of the USA?


While our online store is not currently set up for international shipping, we are happy to ship internationally upon request. International USPS Priority Mail Flat Rate shipping and handling costs will apply and may vary by destination. Please contact us with any international shipping inquiries.




I have an issue with my order. What is your Return Policy?


Oh no! We're sorry to hear that and ready to help. Here is our Return Policy.




What is your Shipping Policy?


Here is our Shipping Policy.





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Write to us: PO Box 358, Hartsdale, NY 10530

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